Terms of Use

1. Scope and agreement

These Terms govern use of meritsolv.com and its public information and inquiry features. By using the website, you agree to these Terms to the extent permitted by applicable law. If you do not agree, stop using the website. If you submit information for an organization, you must have authority to make that submission. Browsing or submitting an inquiry does not commit your organization to buy services.

These Terms do not replace a signed master services agreement, statement of work, practitioner agreement, data processing agreement or other engagement agreement. Those documents govern the relevant project, including scope, fees, funding, access, confidentiality, ownership, acceptance, changes, support, retention and incident notification. If a signed agreement conflicts with these Terms on an engagement matter, the signed agreement controls.

2. What the website describes

MeritSOLV™ describes managed, scoped professional solutions in five areas: cybersecurity, trust and AI assurance, cloud, IT operations and business data, project delivery and business operations, workforce capability and technical enablement, and government contractor delivery support.

A catalog listing is information, not a binding offer or a promise of capacity. Check each solution's status, inclusions, exclusions and prerequisites. Available services may proceed to a scoped proposal. Pilot services require a separate discussion and agreed scope. Services marked in development accept interest only and are not offers to deliver.

Accumentum's published delivery model includes scoping, staffing, supervision and quality review. Delivery starts only after the applicable statement of work is approved and funding requirements are met. Changes require a written change order under the project agreement. A public page cannot expand an agreed scope or authorize access.

3. No professional, outcome or availability guarantee

Website content is general information. It is not legal, financial, medical, audit or regulatory advice, an audit opinion, an attestation or a certification. Documentation and evidence packets support a customer's work but do not establish compliance or eliminate risk. Estimates, roadmaps and recommendations do not guarantee savings, business improvement, recovery dates, contract awards or other outcomes.

MeritSOLV™ is not presented as a job board, staffing agency or open freelance marketplace. Professional registration is an expression of interest, not a job offer or a promise of assignments, employment, sponsorship, licensing or certification. Assignments depend on approved and funded work and qualification for the specific domain and risk level. Training purchase is not required. Course completion alone does not establish qualification or authorize customer access.

4. Inquiries and safe submissions

Provide accurate information that you are authorized to share. Initial inquiries should describe the result needed, timing and data sensitivity without including sensitive files. Do not submit passwords, production credentials, confidential client material, unredacted regulated data or restricted government information through a general inquiry.

Public, synthetic or redacted inputs are the default. Real records or controlled enterprise data require documented approval, minimum necessary access and an appropriate approved environment. Restricted, high-impact work is outside standard offerings. The website does not authorize production changes, unrestricted privileged access, emergency incident response, or receipt of classified, CUI, export-controlled, PCI or PHI material. Any exception would require a separately approved compliant arrangement, not merely your submission of the material.

Submitting an inquiry gives us permission to use the information to respond, assess fit and prepare a proposal or professional intake conversation, as described in the privacy notice. It does not transfer ownership of your information or authorize marketing beyond your choices. Do not submit third-party confidential information unless you have the required rights and approvals.

5. Acceptable use

Use the website lawfully. Do not impersonate others, submit fraudulent information, infringe intellectual property or privacy rights, upload malicious code, attempt unauthorized access, circumvent security controls, or interfere with the website's operation. Do not use the website to solicit unlawful work or imply that Operator has approved a claim, credential or commitment that it has not approved.

To report a security concern, the published channel is info@meritsolv.com with "Security concern" in the subject. Do not include credentials or sensitive data in the first message. This reporting channel is not authorization to test systems or bypass access controls.

6. Website materials and project ownership

Website text, designs, software, logos and other materials are owned by Operator or the relevant rights holders, subject to applicable law and third-party rights. You may view the website and use its information to evaluate services. No trademark license, endorsement or right to republish website materials is granted by browsing. Statutory exceptions and rights are unaffected.

Project deliverable ownership and licenses must be stated in the signed engagement agreement. These website Terms do not decide ownership of commissioned work. Any optional Performance Receipt records verified facts and limitations. It is not third-party accreditation or compliance certification, and sharing is subject to the professional's consent and protection of client identity.

7. Privacy and AI

The website privacy notice at https://meritsolv.com/privacy explains inquiry information and optional updates. Project data is governed by the applicable project agreement and any data processing agreement.

The published responsible AI policy does not permit practitioners to paste client data into personal AI accounts. AI assistance does not replace human quality review or make hiring decisions alone. No submission through this website grants permission to train models on customer or practitioner personal data without the necessary rights.

8. External resources and availability

The website may link to resources operated by others. Those resources have their own terms and privacy practices. A link does not itself promise their availability, accuracy or suitability. We may update website information or suspend website functions for maintenance, security or other operational reasons. These changes do not amend a signed engagement agreement.

9. Website disclaimers and liability

To the extent permitted by applicable law, the public website and its general information are provided "as is" and "as available", without warranties of uninterrupted operation, complete accuracy or fitness for a particular purpose. This disclaimer does not replace express commitments in a signed engagement agreement or exclude rights that cannot legally be excluded.

To the maximum extent permitted by applicable law, Accumentum LLC, operating MeritSOLV™, and its authorized personnel and affiliates shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, business interruption, or loss of business opportunity arising from use of the platform or services.

For paid project engagements, the aggregate liability cap is the total fees paid or payable under the specific applicable SOW during the 12 months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability or remedies that applicable law does not allow the parties to exclude. Project liability and remedies belong in the applicable signed project agreement, not an implied website promise.

10. Governing law and disputes

Subject to mandatory law, these Terms are governed by the laws of the State of Texas. Venue lies in the state and federal courts with jurisdiction in Travis County, Texas.

Parties must first attempt to resolve disputes informally through written notice and good-faith discussions for 30 calendar days. If unresolved, disputes may proceed in the designated courts, subject to applicable law. Executed Master Services Agreements (MSAs) or Statements of Work (SOWs) control where their negotiated terms conflict with these Terms.

11. Changes and general provisions

Nonmaterial revisions may be published on this page with an updated "Last Updated" date. Material revisions will be communicated to registered users through email and, where available, an in-platform notification at least 30 calendar days before taking effect. Material revisions requiring renewed consent will require affirmative acceptance before continued use of affected services. Previous versions are retained for audit and dispute-resolution purposes. Revised Terms will not retroactively amend executed MSAs or SOWs without the required contractual agreement. A website revision does not amend a signed engagement agreement unless that agreement's change process is followed. If a provision is unenforceable, the remainder applies to the extent permitted by law. Failure to enforce a provision is not a waiver of the right to enforce it later.

12. Contact

Questions about the website can use the published inquiry email, info@meritsolv.com. Formal legal notices may be sent to info@meritsolv.com and by mail to Accumentum LLC, Attn: MeritSOLV Legal Notices, 12600 Hill Country Blvd, Suite 5200, Austin, TX 78738, United States. Legal notices received by email are routed internally to authorized Accumentum personnel. Service of process must follow applicable law and is not valid merely because an email was received.